Pool Maintenance
• Free Chlorine: 2.0 - 4.0ppm • Combined Chlorine: <4ppm • pH: 7.4 - 7.6 • Total Alkalinity: 80 - 120ppm • Calcium Hardness: 250 - 500ppm • Stabilizer (Cyanuric Acid): 30 -50ppm
Use only sodium chloride (NaCl) that is at least 99.8% pure. It is also acceptable to use water conditioning salt pellets (the compressed forms of evaporated salt), but it will take a longer time to dissolve. The purer the salt, the better the life and performance of the chlorinator. Do not use iodized or yellow (yellow prussiate of soda) colored salt. For further details, please consult your salt supplier.
To have the necessary quantity of chlorine in the water, follow these instructions:
1. Use the cover when the chlorinator is in use to avoid the evaporation of the chlorine.
2. Increase the operation time.
3. Check the electrolytic cell and clean if necessary.
You can find some instruction videos on Bestway YouTube channel .
You can find Bestway User Manuals on each product detail page on the website.
On the packaging, you can find the capacity in cbm/hour of your filter pump.
To find the dimensions and maximum water capacity of your product and all other technical information, visit the website www.bestwayusa.com, or you can find the same information printed on the color box.
The filter cartridges are available from your local pool supplier or in our Bestway USA website.
Your control valve is not set to the correct position. It is set between two functions. Adjust the control valve to stop water from leaking. When not in use, please install the D cup on Port D.
If the filter pump makes noises, follow these instructions:
1. Unplug the pump.
2. Open the purge valve on the top of the cap.
3. When the water starts to flow out, wait 5 seconds with the purge valve open.
4. Close the purge valve.
5. Plug in the pump.
When the LED above the on/off button becomes red, this means that the chlorinator is in power saving mode. Press any button to view the status of the LED lights.
The sand could be flowing into your pool from the sand filter because:
1. The sand is too fine and can pass through the skimmer. Please make sure that you are using the recommended size of sand: 0.45 mm to 0.85 mm.
2. The quality of the sand is not suitable to be used with the filtration system of the swimming pool.
3. The skimmer is damaged.
4. The rinsing was not long enough after the backwash. Please consult the owner's manual to improve the operation of the sand filter.
Check If the filter cartridge is dirty. Clean the filter cartridge or replace it If necessary. Check If there is any blockage into the hoses. Check If there is any water leakage from the hoses or the connections. Check If there are debris caught in the grating where the hose connects to the filter pump. If so, Clean the grating.
If the water becomes white, it is the chemical reaction between the chemical used and the quality of the water. Consult your chemical dealer to adjust the water condition.
To read the working pressure of the sand filter, the water goes through the pressure gauge. The condensation is created on the external surface of the pressure gauge due to the difference between the temperature of the water in the pool and the external temperature. Thanks to the high quality of the pressure gauge, the condensation doesn't influence the normal operation of the sand filter.
1. The debris inside the body of the vacuum cleaner is full.
2. There are some wrinkles on the bottom of the pool, and the cleaner needs to be moved.
If there is no flow between the pump and the pool, follow these steps:
- Be sure that the socket has power and the switch on the pump is in the ON position. Put your hand on the pump to feel the vibration of the motor.
- See if there is anything that blocking the hoses.
- Check if the control valve is positioned on the FILTER function.
- Perform the backwash and rinse functions. Open the cap on the Port D and be sure that water flows out with power.
- If all of the above operations function and the problem still remains, it is the time to replace the sand.
When the HydroJet system is activated, the performace of the filtration system shouldn't change. You can have the water cleaned and enjoy the pleasure of the massage at the same time.

