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Please Read:
Warranty claims can take up to 72 hours to be processed. Please note that we don't stock all spare parts. If spare parts are out of stock, please add the part to your wishlist to notify us.
Call volume may increase during peak season, which can result in longer queues.
Thank you for your patience, our intent is to call you back within 72 business hours.
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For further details, please refer to our comprehensive Terms of Service.
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One of our Customer Support team members will be in touch in 3–4 business days to help you.
Need help sooner? Give us a call at (855) 838-3888 and we'll be happy to assist.
Please note: Due to increased demand during our busy summer season, phone support response times may be longer than usual.
We appreciate your patience and thank you for choosing Bestway USA!
Customer Service
Mon - Sat: 6:30 a.m. to 4 p.m. MST Sun: 8 a.m. to 2 p.m. MST
