Pool Assembly
You will only need a screwdriver to assemble the sand filter.
After adding the salt, run the filter pump/sand filter pump for 24 hours to dissolve the salt completely. Brush the salt with a pool brush (sold separately) at the bottom of the pool to help dissolve the salt. Then, start the chlorinator in accordance with the Operation Instructions section of the Owner’s Manual.
You can find some instruction videos on Bestway YouTube channel .
You can find Bestway User Manuals on each product detail page on the website.
All Bestway products have their own serial number, and they are located in different positions and have different formats. Please refer to the serial number guide .
To find the dimensions and maximum water capacity of your product and all other technical information, visit the website www.bestwayusa.com, or you can find the same information printed on the color box.
C-connectors are designed to be free, and there is no risk of collapsing after filling the pool with the water or during usage. C-connectors are designed to adapt themselves to the shape of the top rails during assembly and disassembly. After filling the pool with water, the C-connectors must be free to follow the movement of the pool’s top rails. The frame must be flexible to prevent damages.
Without water in the pool, it is normal that the top rails are not straight due to the weight of the frame. When water reaches 90% capacity, the pressure of the water will push the top rails out, and the top rails should be straight.
The filter pump/sand filter pump is designed to be positioned on the ground. If the filter pump/sand filter pump is positioned at (or above) the water level, the motor will work without water. This will cause the filter pump/sand filter pump to be damaged.
Make sure the top ring is filled and hard to the touch. If it is not filled completely, it will float on top of the water.
It's possible the Wi-Fi is not connecting because:
1. The pump has been connected to the wrong frequency band.
2. The pump location is too far from the router
3. Set up the wrong Network Name.
4. The Wi-Fi password used during connection is wrong.
5. The strength of the Wi-Fi signal is not stable.
6. There is an appliance near the pump or the router that is creating signal interference.
7. Your phone is not connected to the Wi-Fi network during registration.