Wifi / App
E15 appears when the Wi-Fi module detects a trasmition problem.
In order to verify the status of the module, follow these procedures:
1. Push any button to reset the alarm.
2. Push the Wi-Fi button for three seconds.
If the alarm disappears, the problem is solved. If the alarm appears again, it means that the Wi-Fi module is broken. Contact us to get assistance or a replacement. If the Wi-Fi module is broken, you can used the spa in manual mode. Push any button in order to reset the E15 and enjoy the spa.
Download the app from the Apple or Google Play Store.
Download the app from the Apple or Google Play Store or scan the QR code in the manual.
You can find Profile in pages, and then click the Technical support.
The device only supports distributing 2.4G network and does not support 5G network.
This app supports Android 7.0 version and above or iOS 10.0 and above.
It is not recommended to use public Wi-Fi. Connecting to public Wi-Fi can cause problems when you input verification codes during login.
It's possible the Wi-Fi is not connecting because:
1. The pump has been connected to the wrong frequency band.
2. The pump location is too far from the router
3. Set up the wrong Network Name.
4. The Wi-Fi password used during connection is wrong.
5. The strength of the Wi-Fi signal is not stable.
6. There is an appliance near the pump or the router that is creating signal interference.
7. Your phone is not connected to the Wi-Fi network during registration.