In cooperation with the U.S. Consumer Product Safety Commission, we are voluntarily recalling specific models of AirJet and HydroJet Spa Pumps that were sold between May 2021 and May 2024. Under specific conditions, the spa pumps can overheat, posing a fire hazard. We ask consumers to immediately stop use of any affected pump. 

You can confirm if your spa pump is affected by the recall by clicking on the “Identify Your Model” button below.

If your pump is confirmed to be affected by the recall, you will be asked to upload an image of your product and complete the registration to receive your choice of either a free replacement pump or a pump refund. Replacements and refunds will only be sent after Bestway’s receipt and validation of recalled products. 

PRESS RELEASE

You can view the Press Release regarding the voluntary recall on the Consumer Product Safety Commission’s website.

FREQUENTLY ASKED QUESTIONS

You can find more information, including answers to common questions, on our FAQ page.

CONTACT US

For additional assistance contact Bestway toll-free at 888-943-2396 from 8 a.m. to 5 p.m. ET Monday through Friday.

CANADA

If you are located in Canada, please visit Bestway Canada’s recall site for more information.