SHIPPING POLICY

 

Bestway uses FedEx for all shipping. Shipping estimates for most items are based on orders placed before 11:00 AM Arizona Standard Time (AST) Monday – Friday (excluding holidays).

Orders received after 11:00 AM (AST) will be processed the next business day.

 

SHIPPING METHOD

 

   Home Delivery – Arrives in 5-9 business days

 

DELIVERY TIMING

 

Pending order verification and credit approval, orders should arrive as specified above. Please note that the estimated delivery date is an estimate only and is not guaranteed. Your estimated delivery date will be shown during checkout and included in your order confirmation email. Your items may arrive sooner that the estimated delivery date. Bestway USA reserves the right to send packages via other shipping methods based on the shipping destination as long as orders will still arrive within the arrival times outlined above.

 

Packages are delivered Monday through Friday 8:00 AM to 8:00 PM. You will be asked to provide a telephone number on the shipping page of checkout, which is important in the event the courier needs to arrange a delivery time with you. You will also be asked to provide an email address, to which we will send confirmation that your order was placed and shipped.

 

U.S. TERRITORIES AND P.O. BOXES

 

We also ship to Alaska, Hawaii, Puerto Rico & Guam, APO (Army Post Office), and FPO (Fleet Post Office) but please note that additional charges will apply to these locations.

 

Small parts less than 5 lbs. in weight are shipped via USPS.

USPS may also be used to ship to Puerto Rico, Hawaii, Guam and other US territories.

 

P.O Box and APO/FPO addresses are shipped via USPS only

 

CONTACT US

 

Write to us at:

 

Bestway USA
Attn: Customer Service
3435 S McQueen Road
Chandler, AZ 85286

 

Call us at:

 

(855)-401-2000