Bestway (Hong Kong) International Ltd. “Bestway”) warrants to the original end-user purchaser in the United States that the products identified in the table below (“Products”) will be free from manufacturing defects for the warranty period identified for the Product in the table below. The warranty period begins on the date of purchase or the date of delivery of the Product to the original, end-user purchaser, whichever is later.
Because Bestway cannot control the quality of Products sold by unauthorized sellers, this warranty applies only to Products that were purchased from Bestway or a Bestway authorized seller in the United States and Canada, unless otherwise prohibited by law. Bestway reserves the right to reject warranty claims for Products purchased from unauthorized sellers, including unauthorized Internet sites.
This warranty does not cover any damage or defects due to:
• normal wear and tear;
• misuse, including use outside of the owner’s manual guidelines;
• alteration to the product by the end-user or any third party;
• improper storage or handling, including storage or handling not in accordance with the technical recommendations in the owner’s manual;
Bestway will repair or replace the damaged or defective part(s) only. Bestway will not repair or replace the complete set.
Purchasers of Products who wish to make a warranty claim based upon a Product defect should complete the warranty claim form found at Registration and Warranty Page. You will be required to submit proof of purchase from an authorized seller. This warranty does not cover products purchased as used or “second hand as is”. Bestway reserves the right to request additional information to process a warranty claim, including, but not limited to, product serial numbers or photos of the product or parts. You may also be required to return of the Product or certain parts for additional testing or to otherwise assist in processing your claim.
There are no warranties which extend beyond those stated herein. ANY IMPLIED WARRANTIES THAT MAY BE APPLICABLE TO PRODUCTS, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE DURATION OF THE APPLICABLE EXPRESS WARRANTY PERIOD DESCRIBED HEREIN. UNDER NO CIRCUMSTANCES SHALL BESTWAY BE LIABLE FOR ANY SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES BASED UPON BREACH OF THIS LIMITED WARRANTY, BREACH OF CONTRACT OR STRICT LIABILITY. Some States do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights, which vary from State to State.
When you visit Registration and Warranty Page, you will find the warranty claim form with detailed instructions to open an account with Bestway and register your product. Please note that failure to register your product does not diminish your warranties rights; however, it enables Bestway to expedite the warranty service. If you do not wish to open an account and register your product, you can download the warranty claim form and mail it to the Bestway’s address below.
If you have any questions about whether a seller is authorized or any other questions regarding this warranty, the warranty claim process or the status of a warranty claim, please contact us through the form here or write us at Bestway Customer Service – 3435 S. McQueen Road – Chandler, AZ 85286.
|180 days Spa Liner / 365 days Spa Pump
|Fast Set™ (78" x 20'' and above for EU, NA AU, C&S America and CN; 8' x 20" and above for other countries)
|Steel Pro Max™
|Hydrium™ (Steel Wall)
2 years for all componets inside the set
|Filter Pumps and Pool Liner in a pool set
|Frame Parts and Accessories
|Flowclear™ Filter Pump
|Flowclear™ Sand Filter
|Flowclear™ Skimatic Filter Pump
|Ladder (Replace only when in pool set)
|Covers & Ground Cloths
(Replace single part when in pool set)
(Replace single part when in pool set)
|Aquatronix Robot ;
|AirFrame™ (Sierra Ridge Air series)
|OUTDOOR WATER TOY
|Water Park (Constant Air)
(65046; 65047; 65049; 65062)
|Sealy with Tough Guard Construction
|PVC Beam Items
|Tritech Beam Items (basic)
|Alwayzaire Pump with PVC Construction
|Tough Guard Construction (Any Pump)
|Tough Guard Lite TPU Construction (Any Pump)
|USA-Walmart Aerobed 90609-20, 90610-20
|1 year Airbed
2 years Built in pump
|USA-ALDI Air furniture 75075E
|USA- COSTCO-Water Solar Panel in the pool set #12728
(Replace single part)