You can still place your order(s) during this time on BestwayUSA.com. Any order(s) placed may be delayed in processing and shipping. You will still immediately receive an email confirmation; however, your shipping notification will be sent once our system upgrade has been completed and your order has been processed.




Any warranty claims submitted prior to the system upgrade will continue to be processed. If your warranty is set to expire during the system upgrade, our Customer Service Team will honor your warranty claim once the system upgrade is complete. Once the system upgrade has been completed, please come back to the Registration & Warranty page to submit your claim.



Customer Service

Bestway USA and our Customer Service team will be unavailable for immediate assistance until after the system upgrade has been completed.




To stay up to date on any delays and to be alerted when our system upgrade has been completed, sign up below to be notified by email.*

*By signing up for emails, you’re also opting in to receive occasional marketing emails.


We apologize for any inconvenience this may cause. We appreciate your patience and understanding while we make these improvements to our system.

Thank you for being a Bestway USA customer!